Increasing the size of the concourse to ease congestion
Step-free access across the station and London Underground
Delivering 8 new lifts to make Network Rail platforms and the London Underground more accessible
Increasing the number of escalators from 4 to 8 to enable easier access to the trains
More ticket barriers to reduce queuing
New toilets, including family facilities on all levels of the station
New landmark entrances on Liverpool Street, Bishopsgate and Exchange Square
Additional waiting lounges
Better signage throughout, making the buses easier to find
More cycle storage with direct access to platforms
More space for passengers inside the station
A greater variety of cafes, restaurants and shops
We’ve spent time talking and listening; our latest plans embrace Victorian features including the original train shed and the Great Eastern Hotel.
Our plans will respect the station’s unique heritage – simple in design, celebrating London’s mix of the old with the new.
Your comments are important to us and your feedback will inform what station improvements are delivered.